Adjusted Operations / Hours
First, we want to thank everyone who has continued to support us during this challenging time! We've been doing our best to balance your safety, our safety, and still being able to get you the products and services you want. We understand, that to many, sewing and quilting is how you stay sane. To continue those efforts, we're going to be making some changes to our hours and operation.
Under the Shelter at Home executive order issued by Gov. Cooper, IT / computer support is an essential business. As such, we will not be completely closing our doors. Instead, we'll be adjusting as indicated below.
There are a LOT of words below. If you have ANY questions or concerns, please give us a call. We want to help you as much as we can while we all stay safe. As we've gotten to know everyone over the past two years, we don't just think of you as customers, but consider you friends.
We'll currently be operating in the following fashion:
Only 1 -2 customers (customer party, not to exceed 3) allowed in the store at a time. We'll put a sign on the door indicating that a customer is in the store and that nobody else should enter until that customer is done. IF YOU ARE UNWELL, PLEASE STAY AT HOME.
We will follow any and all social distancing requirements. Currently, that means keeping 6 feet apart as much as possible. We will also clean/disinfect door handles, counters, etc. after each customer.
We will wear masks and ask that you also wear a mask.
We'll continue to offer curbside pickup, shipping, or delivery (within in the local area) of products. We're happy to send pictures of fabric, thread, etc. to help you make choices. If there is something you need that we don't have, we'll do our best to get it.
Computer Services - computer services will be offered remotely as much as possible. We have tools to connect to your computer, see your screen, etc. in order to help diagnose problems. We also have tools that work on your phone to help diagnose problems there as well. If you have a hardware issue, please call or use our website to make an appointment to drop your computer off for diagnosis/repairs. We will be happy to do drop-off/pickup at curbside.
Longarm Services - we will continue to offer longarming during this time. If you have a quilt that you would like longarmed, please call and make an appointment. We'll be posting the designs that we offer on our website so you can see what's available and we will also be able to offer thread choices via pictures. We will be happy to do drop-off/pickup at curbside as well.
We'll be going back to our regular hours the week of 5/10/20. We'll see how this works and will announce any adjustments. Our normal hours are:
Monday - Friday
Open 10 am - 5 pm
Open 10 am - 2 pm
Thank you again for all your support!
Stay safe and stay well!